Workplace Mediation Services for Employers and HR Leaders
Conflict at work is common, but left unresolved it can damage morale, productivity and retention. Our workplace mediation service provides a practical, confidential way to resolve disputes early and constructively, without defaulting to formal grievance or disciplinary procedures.
Meet your workplace mediator,
Roy Magara.
What is workplace mediation?
Workplace mediation is a voluntary, confidential process where a neutral mediator helps parties in dispute talk through issues and reach an agreed way forward. The focus is on restoring effective working relationships, not assigning blame.
Mediation is often quicker and less disruptive than formal HR processes and can be used to resolve a wide range of workplace conflicts before they escalate.
Mediation helps colleagues be heard, understood, and reconnected – not just compliant.
Accredited workplace mediation
Our workplace mediation service is delivered by a TCM-accredited workplace mediator, trained to national standards through The TCM Group’s National Certificate in Workplace Mediation.
This accreditation ensures mediation is:
Professionally structured
Impartial and confidential
In line with best practice
It also gives organisations confidence that mediation is being handled by a trained, independent practitioner with the skills to manage sensitive workplace issues appropriately.
Who this service is for
HR decision-makers
in mid-to-large organisations seeking seeking a structured, effective alternative to formal grievance or disciplinary processes.
SME owners and business leaders
without in-house HR support who require experienced, independent mediation guidance.
HR outsourcing and consultancy firms
looking to integrate or white-label accredited workplace mediation expertise within their client services.
Senior leadership teams and directors
managing high-impact workplace conflict that threatens working relationships, morale, or organisational stability.
Our workplace mediation services include:
An initial consultation with HR or senior leadership to understand the background, key issues, and desired outcomes.
Confidential pre-mediation discussions with each party to clarify issues, expectations, readiness to engage.
A structured mediation process led by an accredited mediator, focused on constructive dialogue and practical resolution.
A clear, confidential summary of agreed outcomes where appropriate, providing clarity, accountability, and next steps for all parties.
Optional follow-up support to assist with implementing and helping to maintain a stable, workable resolution over time.
Why organisations use mediation
Workplace mediation helps organisations:
Early resolution
Address issues at an early stage, before they escalate into formal disputes.
Reduce pressure
Ease the burden on HR teams and leadership by managing conflict constructively.
Avoid formalities
Avoid formal grievance, disciplinary or legal routes where possible.
Total confidentiality
Handle sensitive issues discreetly, proportionately, and while protecting privacy.
Greater stability
Support ongoing working relationships and promote team stability.
Agreed outcomes are often more durable because they are reached collaboratively.
Why choose Magara Law?
As specialist employment lawyers, we understand how unresolved workplace conflict affects people, working relationships, leadership teams, and team morale.
Our mediation service sits alongside that expertise, offering a practical, proportionate route to resolution that reflects real organisational pressures.
This means mediation that is constructive, confidential, and informed by a clear understanding of employment law and workplace risk – helping resolve issues now while reducing the chances of further disputes later.
Clients choose us for:
- Employment law insights alongside mediation.
- Accredited, professional delivery.
- A calm, pragmatic approach.
- Experience working with HR teams and senior leaders.
- A quick way to resolve growing tension between colleagues.
Book your consultation with a workplace mediator
Please provide your details and our workplace mediation team will be in touch with you as soon as possible.
Get the workplace mediation support you need, wherever you are.
- Telephone consultations.
- Video consultations.
- In-person consultations.
- We equip and empower you to resolve workplace conflicts, fast.
- Flexible mediation delivery tailored to your needs.
- Legally informed mediation focused on early resolution and reducing risk.
Bicester | Banbury | London | Reading
Mon: 09:00 18:30
- Tues: 09:00 – 17:30
- Wed: 09:00 – 18:30
- Thu: 09:00 – 17:30
- Fri: 09:00 – 18:30
- Sat: 10:00 – 13:00
- Sun: Closed
- Mon: 09:00 – 18:30
- Tue: 09:00 – 17:30
- Wed: 09:00 – 18:30
- Thu: 09:00 – 17:30
- Fri: 09:00 – 18:30
- Sat: 10:00 – 13:00
- Sun: Closed